I visited 5 care facilities prior to contacting Linden Grange, when looking for a suitable place for Mum to live, where she would be happy, looked after and cared for.
I arranged to visit Linden Grange where the Home Manager Julie and her Team spent time listening to me on what mum needed, or at least what I thought she needed as I was her primary carer before the hospital stay
When I entered Linden Grange at Hartshill in Nuneaton, it felt calm and serene and instantly you could see from the public areas the residents were very well cared for and in fact loved.
Now 4 months later my mum is thriving there, sleeping and eating well (even put on 3 lb) and showering regularly with some encouragement from the staff, She has her hair regularly done, now eats breakfast, lunch and dinner in the dining room interacting with both residents and staff.
She is happy, safe with Julie and the team looking after her as if she is one of their family.
We get updates with videos and photos and it is amazing to hear and see Mum laughing, the staff find her hilarious with her quick- witted comebacks and infectious personality which is back in full force due to the love and care she receives.
She looks the best she has looked in years
From Julie to the cleaners, cooks, staff and even the lovely handyman, the staff are all exceptional.
We wouldn’t leave our mum with just anyone and as a family we just wish to say “you are all amazing” – THANK YOU!
Laura W
September 2024